JumpCloud Inc.'s newest (SME) IT Trends Report, 'Flexibility and Ingenuity: What’s Powering Small and Medium-Sized Enterprise IT Management in 2023', shows that just after SMEs successfully established the new workplace normal following the pandemic, significant turbulence in the greater macroeconomic environment has threatened to upend the system again.

Instead of lockdowns and supply chain shortages, businesses now deal with layoffs and recession fears on top of external...