Colt expands cloud voice services with Genesys, Twilio and Zoom

Colt Technology Services (Colt) the digital infrastructure company, has expanded its Colt Intelligent Communication services (CIC) portfolio to meet growing demand from customers requiring agile, cloud-based global voice solutions.

New Colt Cloud SIP is a flexible service which seamlessly connects across the Colt IQ network to platforms from leading communication service providers (CSPs) including Genesys, Twilio and Zoom. The service is said to be ideal for companies with a...

26 June 2023 | Cloud Computing

Zoom and Five9 back out of $14.7bn acquisition deal

Video conferencing giant Zoom has abandoned its bid to buy cloud software provider Five9 as part of a $14.7 billion (£10.8bn) deal announced in July.

The collapse of the deal comes just weeks after the US Department of Justice dialled up its investigation of the acquisition due to national security concerns.

Following a shareholder meeting organised by Five9, both companies decided to cancel the deal after a majority of investors opposed continuing with the...

5 October 2021 | Cloud Computing

Zoom acquires Five9 in £10.7bn deal

People on a Zoom conference call.

Zoom Video Communications has reached an agreement to acquire Five9, a provider of a cloud contact centre, in an all-stock transaction valued at $14.7 billion (£10.7bn). 

Combining Five9’s Contact Centre as a Service (“CCaaS”) solution with Zoom’s broad communications platform is hoped to transform how businesses connect with their customers, building the customer engagement platform of the future.

The acquisition is expected to help enhance Zoom’s...

21 July 2021 | Collaboration